Returns & Exchanges

At Kiro Brands, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making your shopping experience effortless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original box or mailer, ensuring all tags are attached and the packing slip is included inside.

3

Attach the Label

Download and print your pre-paid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your parcel at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing